Negotiation skills

Introduction:

Negotiation involves two or more parts, each of which something the other needs, to reach an agreement through a bargaining process. This section explains the principle of this exchange and gives you the confidence and skills to conduct negotiations and reach an acceptable result. Designed for easy access to relevant information, including practical advice, this section covers the entire process of negotiation, preparation in the form of closing a deal, and is suitable for beginners and experienced negotiators. It includes essential advice on devising a strategy, how to make concessions, what to do when negotiations break, and how to use third parties to resolve dead lock and conflict.

This month we will:

1) Preparation for a negotiation

To negotiate successfully you need a game plan - the ultimate goal and the strategy to achieve it. Prepare thoroughly before negotiations to facilitate the success of your game plan.

1) Determine the Negotiation

Negotiation takes place when someone else has what you want and are willing to bargain for it - and vice versa. Negotiations are taking place every day between members of the family, with merchants, and almost always - in the workplace.

A) Understanding of the principals

The successful negotiation - an attempt by two people to reach a mutually acceptable solution - should not lead to a winner and a loser. It is a process that ends with a conclusion or satisfactory for both parties (win / win) or failure - for both parties (lose / lose). The art of negotiation is based on trying to reconcile what constitutes a good result for you and what constitutes a good result for the other party. To achieve a situation where both sides win something for yourself, you must be well prepared, alert and flexible.

Notes:

To become a good negotiator, learn to "read" the needs of the other party.

Keep in mind that it is almost impossible for a trader to do too much preparation.

B) Recognition of expertise

Negotiation is a skill that one can learn, and there are many opportunities to practice once learned. The basic skills required for successful negotiations include:

The ability to define a set of goals, but be flexible on some of them;

The ability to explore the possibility of a wide range of options;

The ability to prepare well;

Interactive Competence, ie, being able to hear and question the other parties;

The ability to clear priorities.

These skills are useful in everyday life, as in the negotiations. With time you learn them, you will be able to improve more than just your bargaining skills.

Studying Negotiation

At the beginning of a negotiation, two teams face each other around a table. Notice how the body language of each team member is supportive of their partners.

Notes:

Start viewing the possible gains, not losses

Practice to improve your negotiation skills

C) which classifies the types

Negotiating different types require different skills. In business and commerce, trade shows each instance of certain characteristic. It can be formal or informal, ongoing or one-off, depending on who is negotiating for that. The parties involved in a business, such as employees, shareholders, unions, management, suppliers, customers, and the government - all have different interests and individual viewpoints. Whatever group membership, you must reconcile differences through negotiation, for example shareholders to negotiate with the board of directors on strategy ahead, unions negotiate with employers over pay and conditions, and negotiate with governments accountants Tax.

Notes:

Be prepared to compromise when negotiating

Determine the strategy according to the type of negotiation

D) appoint agents

John F. Kennedy, U.S. President, once said: "Let us never negotiate out of fear, but let us never fear to negotiate"

In reality, of course, may be reluctant to negotiate, because we are afraid of an unknown process. If this is the case you can find someone to negotiate for you. These people are known as "agents", and may be assigned responsibilities as much as you, the "chief" who employs them, than to give them a mutual negotiation. However, you should always clearly available to the full extent of such liability in advance of negotiations.

Some common examples of agents are union members, as agents that negotiate on behalf of employees, and lawyers, who often negotiate as agents on behalf of all types of stakeholders in an organization, including management, shareholders and customers.

Notes:

Define the responsibilities of an agent very clearly

Points to Remember

During the negotiation, you need to know where you are willing to give ground - or not

One issue under negotiation may be intangible, and therefore must be defined before proceeding with the negotiation

Negotiation means that you are willing to compromise on the issue under discussion

Everything that applies to you as a negotiator is true for the other person with whom you are negotiating

Negotiating informally in everyday life

Internal situation often involves negotiation. For example, they may decide to take your neighbor's children to school every Monday and Thursday if your take on Tuesday and Friday, and every alternate Wednesday. Sometimes, the negotiated terms may have to be renegotiated. For example, you could have negotiated a price for a jar in a store, but if you buy more than one vessel, you should be able to renegotiate for a lower price in the jar first. When you place an offer on a home, you may need to increase your offer and renegotiate the terms if anyone else is interested.

Negotiate with an agent

If you are thinking of buying a house, you will need to discuss the terms and conditions of purchase with an agent, representing the needs of the seller .......